Privacy Policy

1. Introduction & Overview

Welcome to DNS Lasers, a brand of Vishwak Technologies Pvt. Ltd. We are committed to safeguarding your privacy and ensuring transparency regarding how your personal information is gathered, utilized, and protected when you visit our website or communicate with our engineering sales teams.

2. Information We Collect

We collect information necessary to fulfill price quotation requests, engineering consultations, and factory machinery dispatch inquiries:

• Contact Details: Full Name, Business Email Address, Phone / WhatsApp Number, and Company Name.
• Technical Requirements: Machine specifications requested (e.g. 1kW – 20kW laser power, sheet thickness, MS/SS material type).
• Automated Usage Data: Anonymized technical logs including IP address, browser type, and page view metrics to optimize website loading speed.

3. How We Use Your Information

The information you provide is strictly used for legitimate industrial machinery service purposes:

• Preparing formal machinery price quotes, machine layout drawings, and ROI feasibility reports.
• Scheduling technical consultations with application engineers at our Gandhinagar, Gujarat manufacturing facility.
• Providing ISO 9001:2015 certified warranty, spare parts support, and maintenance updates.

4. Confidentiality & Non-Disclosure

We strictly enforce corporate non-disclosure protocols. DNS Lasers will never sell, rent, or lease your commercial data or custom CAD metal cutting drawings to third-party advertisers. Technical information is only shared internally with authorized engineering and logistics teams for order fulfillment.

5. Security & Data Protection

Our website employs 256-bit SSL encryption to protect data transmitted via online quote forms. All stored inquiry records are maintained on secure servers with restricted administrative access.

6. Your Rights & Privacy Contact

You have the right to request a copy of the personal data we hold about you or request deletion of your information from our direct marketing communications at any time.